1. Introduction
Thank you for choosing Lingua Verbum ("we," "our," or "us"). We are committed to protecting your privacy and providing you with a safe and secure experience while using our language learning platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, browser extension, or any of our services (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
2.1 Information You Provide
We may collect the following types of information that you voluntarily provide to us:
- Account Information: When you register for an account, we collect your name, email address, username, password, and language preferences.
- User Content: Information you provide through our Services, including imported content, notes, vocabulary data, language settings, and learning progress.
- Communications: Information you provide when you contact us for customer support or participate in our surveys or promotions.
- Payment Information: If you purchase a subscription, we collect payment information, though this is processed by our secure third-party payment processors.
2.2 Information We Collect Automatically
When you use our Services, we may automatically collect certain information, including:
- Usage Data: Information about your interactions with our Services, including the content you access, features you use, and your progress in learning.
- Device and Log Information: Information about your device, browser type, IP address, referring/exit pages, operating system, date/time stamps, and clickstream data.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and preferences.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing your subscription and other transactions
- Personalizing your learning experience based on your progress and preferences
- Tracking your vocabulary acquisition and language learning progress
- Communicating with you about updates, new features, and promotions
- Responding to your inquiries and providing customer support
- Analyzing usage patterns to enhance our Services
- Protecting our Services and preventing fraudulent activities
- Complying with legal obligations
4. How We Share Your Information
4.1 Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting and storage providers
- Payment processors
- Analytics providers
- Customer support services
- Email and communication service providers
These service providers are authorized to use your information only as necessary to provide services to us and are required to maintain the confidentiality of your information.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4.4 Protection of Rights
We may disclose your information to protect the rights, property, or safety of Lingua Verbum, our users, or others.
5. Your Privacy Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and Update: You can access and update your account information through your profile settings.
- Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Deletion: You can request the deletion of your account and personal information.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
- Cookies: You can manage your cookie preferences through your browser settings.
To exercise these rights, please contact us at [email protected].
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
8. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
9. Browser Extension Privacy
Our Chrome extension processes and stores information locally on your device to provide its functionality. It collects information about the words you interact with on websites in your target language to track your vocabulary progress. This data is synchronized with your Lingua Verbum account to maintain consistent vocabulary tracking across all platforms.
The extension only activates on websites when you explicitly enable it and only processes content in your selected target language.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
12. Consent
By using our Services, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy.